Returns- Juice Plus Promotions


  • Within 30 days, with the original receipt/packing slip or tags attached: Receive a full refund in the original form of payment.
  • By Mail: Email customer care at for prior approval. Customer Care will give you the information needed to return the item(s).
  • With no receipt or tags attached: Items may not be returned.
  • Returns and Exchanges will pay a $5 handling fee. Any products damaged in shipping will be exchanged at no charge
  • All gift card purchases are final.Gift cards and store credits cannot be returned, exchanged or redeemed for cash (unless required by state law), and cannot be replaced if lost or stolen.
  • Custom work: All personalized items through our Juice Plus+ promotions custom department are final sale; cannot be returned or exchanged.


Can I return an item after 30 days or without original receipt/packing slip?

Items cannot be returned after 30 days with or without a receipt.

How do I know if you've received my online return?

You may contact the Juice Plus+ Promotions customer care at 1-888-719-7796 or email us at

I can't find my tracking information. Can you resend it?

Yes. Please email us at and we send you all your tracking information.

How can I cancel my order?

You can cancel your order within 24 hours of placement.  For assistance please call Juice Plus+ Promotions Customer Care at 1-888-719-7796, between 8am to 5pm Central time, Monday through Friday or via email at